1.Q: What's your MOQ? 
A: Our MOQ usually  from 100-500ps per item.

2.Q: What are your payment terms? 
A: We usually accept below payment terms: 
1.30% deposit by T/T, 70% Balance before shipment . 
2. 100% L/C
3 . Paypal for less than 5,000us$

3.Q:Where is your FOB port? 
A: Our usual FOB port is Ningbo or Guangzhou.

4.Q: What your usual Trade Terms?
A: Our usual Trade Terms are FOB / CFR / CIF / EXW.

5.Q: What's your delivery time?
A: Our usual delivery time is about 25-30 days. It’s depends on the quantity.

6.Q: What's your usual packing? 
A: Our usual packing is opp bag + white box. 

7.Q: What's your sample time? 
A: There are 2 cases— 
1. Our existing samples--3 day. 
2. Customized samples--15 days

8.Q: How about the sample cost. Is it refundable? 
A: Will be refunded after order confirmed. 

9.Q: About sample sending cost 
A: it comes to 2 cases--
1. You send us your freight collect account (UPS, DHL, FEDEX, SF), It’s more expensive 
2. You paid us freight cost, It’s cheaper 

10.Q: I have the logo; can you help us to do a "visual sample" for confirmation? 
A: It's our pleasure to provide you our best service. 

11.Q: Can you provide OEM service? 
A: Yes, we can provide OEM / ODM service. 

12.Q: We'd like to visit your factory, is it possible? 
A: Sure! You are warmly welcomed to our factory to have a visit and faces-to- face negotiate with us! 

13.Q: We saw your MOQ is 3000pcs, can you do smaller order?
A: Yes, we can also accept small QTY for Trail Order.

14.Q:What’s the material of your products?
A: Our products’ main material is stainless steel, plastic, tritan, PP and so on.
 
15.Q:Could you products pass BPA FREE. 
A:Yes, our products have got FDA, BPA certifications, absolutely food grade material. 

16.Q: Could I customized the products?
A: Yes, customized product is available. 

17.Could the sample charge be return? 
A: Yes, we can refund it when you place your order.